1) How can WIN/Staff help my organization?
Our information technology products and services are designed to facilitate better time and cost efficiency by increasing your productivity with manual or automatic alerts, populated forms, and various custom and common reports. With the WIN/Staff PRO-FILE web-based credentialing solution, you will eliminate most of the paper processing, forms handling, and postage costs associated with the credentialing and re-credentialing process. If you are more interested in a Windows/Novell-based application, the popular WIN/Staff ENTERPRISE.

2) I would like to use WIN/Staff's service, but I do not have an IT department. What are my options?
If you do not have an IT department, WIN/Staff can help to set up and to support your system with any of our services, from our Windows/Novell-based ENTERPRISE application to our robust web-based PRO-FILE application.

3) How quickly can I start using WIN/Staff's service?
Getting started is easy. First, contact WIN/Staff to discuss the needs of your organization either by clicking on the "SIGN UP TODAY" button within the HEALTHCARE ORGANIZATIONS portion of this website or by contacting us at 1-800-995-4233.

4) I currently use WIN/Staff's credentialing system. Can I change to your web-based solution?
Of course. Our support department will help you to make a smooth transition to the web-based PRO-FILE application with minimum distraction to your credentialing department. Please email our Sales Department for more information.

5) How much would it cost a Healthcare organization to use WIN/Staff's services?
Due to the specific needs of HCOs, please contact our Sales Department for pricing.

6) How do I know that my practitioners' information is current and correct?
The very ability to view the practitioners' information is proof that the information is current and correct. Alerts will be sent to the practitioners 30-60 days before their expiration dates. If the practitioners do not update their information by the expiration date, your organization will not be able to view the practitioner's information. Once they have updated the information, an alert will be sent to your organization notifying you that the practitioner has updated and attested to the validity of the information.

7) Does WIN/Staff offer a tailored solution for HCO's?
Yes. In addition to our current products, our Professional Services Group can customize a solution for your needs. Whether you need a custom software application and/or a technology integration with your existing systems, we have the expertise to complete the solution.

8) Is WIN/Staff easy to use?

We recognize the fact that the majority of our clients don't have the time to learn difficult software, so we have designed all of our products with ease of use and the client in mind. Also, our professionally staffed GSN department will provide support for our clients' questions and needs.

1) What costs are associated with WIN/Staff PRO-FILE for a practitioner?
There is an annual subscription fee of $60 to $90 (credit card only). Check with your local medical society

2) How do you get my copies of medical licensure, DEA Certificates, etc. for PRO-FILE without using paper?
After your account is enabled, we require you to fax copies of supporting documentation to the GSN department. Once we receive these copies, we will ensure that your document images are indexed accurately and attached to your records. We will send you complete instructions for your records. If you need assistance, you may contact us at 1-800-995-4233.

3) My professional credentials have expiration dates. How will you keep my information current for the HCOs using PRO-FILE?
The PRO-FILE web-based application is set up to send automatic alerts to each authorized HCO 30-60 days prior to the expiration date of the credentials. If you do not update your information by the expiration date, your authorized HCOs will no longer be able to view your information.

4) Is there any special hardware or software my computer needs in order to connect with the WIN/Staff system?
You will need a Windows PC running Internet Explorer 5.0. and above. If you experience difficulties with downloading IE 5.0, we will be more than happy to assist you in this process.

5) Is WIN/Staff easy to use?
We recognize the fact that the majority of our clients don't have the time to learn difficult software, so we have designed all of our products with ease of use and the client in mind. Also, our professionally staffed GSN department will provide support for our clients' questions and needs.

6) Credentialing information is sensitive. How safe is your system from unauthorized access?
Our system is designed with the most powerful data security and encryption technology available. We also offer our clients 24/7 monitoring of our databases to ensure that all information is safe.

7) Will you sell my information to outside sources?
All of our client's personal information is kept highly confidential and is not sold or rented. In addition, only HCOs that have been authorized by the practitioner will have access to the practitioner's information.

8) How will you get my signature on the applications?
We use "electronic signatures". Each client will need to create "keywords," which carry the same legal weight as your own signature. The system uses these keywords to validate the authenticity of your digital signature.

9) I am interested in your service. What do I need to do next, and how do I sign up?
You can get started immediately. Simply click on the "SIGN UP TODAY" button within the PRACTITIONERS portion of this website and follow instructions to become a client or check with your local medical society or hospital to see if they have secured a Preferred Pricing arrangement for their practitioner members. If you have any questions, contact us at 1-800-995-4233, and we will be happy to walk you through the process.